Terms and Conditions

1. Introduction and acceptance of Terms

1.1. These Terms and Conditions / Terms of Service ("Terms") govern access to and use of the Grant Fund software-as-a-service platform, website, dashboard, Passport workflow, eligibility-screening tools, reports, radar updates, downloads, interfaces, application programming interfaces, data outputs, related services, support channels, and any other product functionality made available by Grant Fund LLC under the name "Grant Fund" or any related product name.

1.2. By creating an account, building a Passport, starting a scan, subscribing, clicking to accept these Terms, accessing the Service, or using any part of the Service, the User accepts and agrees to be bound by these Terms.

1.3. If a person accesses or uses the Service on behalf of a company, startup, founder team, consultancy, fund, accelerator, investor, client, or other legal entity, that person represents and warrants that they have full authority to bind that entity to these Terms. In that case, "User" includes both the individual user and the relevant entity.

1.4. A person who does not agree to these Terms must not access or use the Service.

1.5. These Terms are intended for publication on the Grant Fund website, landing page, checkout flow, dashboard, and application legal page. Any separate written agreement, order form, data processing addendum, enterprise contract, or customer-specific agreement signed by Grant Fund may supplement or modify these Terms only to the extent expressly stated in that signed document.

1.6. Public product pages, marketing pages, sample reports, pricing pages, roadmap pages, help pages, testimonials, founder statements, comparison pages, screenshots, emails, demo reports, demo users, example companies, program counts, time-saved estimates, savings calculations, response-time statements, database-coverage statements, roadmap dates, sample outputs, and similar materials are illustrative only and do not create contractual warranties, guarantees, service levels, or commitments unless expressly confirmed in a signed customer-specific agreement.

2. Definitions

2.1. "Account" means the User's registered account for accessing the Service.

2.2. "AI Output" means any content, classification, summary, extraction, score, label, recommendation, memo, readiness gap, explanation, ranking, report, source match, confidence indicator, warning, or other output generated or assisted by artificial intelligence, machine learning, large language models, retrieval systems, classification systems, automation systems, or similar technologies.

2.3. "Applicable Law" means all laws, regulations, rules, court orders, administrative decisions, sanctions regimes, export-control rules, data-protection laws, consumer-protection laws, platform rules, artificial-intelligence laws, state-aid rules, tax rules, anti-money-laundering rules, counter-terrorist-financing rules, and other legal requirements applicable to the User, Grant Fund, the Service, or the relevant use case.

2.4. "Business User" means any User acting for business, trade, craft, professional, startup, investment, consulting, accelerator, investor, corporate, institutional, or company-related purposes.

2.5. "Consumer User" means a natural person who is legally classified as a consumer under mandatory Applicable Law.

2.6. "DPA" means any data processing addendum or data processing agreement made available by Grant Fund or signed by the parties where required under applicable data-protection law.

2.7. "Grant Fund", "we", "us", or "our" means Grant Fund LLC, a company incorporated in Delaware, United States, and, where the context requires, its affiliates, personnel, contractors, licensors, and service providers.

2.8. "Grantor" means any public authority, European Union body, national or regional agency, government department, ministry, municipality, funder, bank, investor, accelerator, innovation agency, grant program operator, subsidy program operator, soft-funding provider, evaluator, evaluation panel, court, or other body involved in the administration, evaluation, award, rejection, payment, interpretation, suspension, or enforcement of any Funding Program.

2.9. "Funding Program" means any grant, subsidy, soft-funding instrument, innovation-financing program, public funding call, state-aid program, de minimis program, R&D support program, tax-credit-related support program, national or regional innovation scheme, loan, soft loan, blended-finance instrument, equity-linked public-funding instrument, accelerator funding opportunity, public-private funding opportunity, or selected non-EU funding opportunity included, referenced, screened, monitored, or displayed by the Service.

2.10. "Official Source" means any official call text, work programme, annex, FAQ, guide for applicants, funding portal, national or regional portal, official notice, correction notice, eligibility rule, programme manual, template, budget rule, submission requirement, legal act, or other official document published or made available by a Grantor or other authoritative source.

2.11. "Output" means any report, downloadable file, dashboard result, Passport export, readiness report, fit list, negative-match memo, weekly radar update, eligibility label, source reference, checklist, gap analysis, template link, warning, recommendation, classification, AI Output, or other result generated, displayed, exported, emailed, or made available through the Service.

2.12. "Passport" means the User's machine-readable company, founder, project, eligibility, compliance, and funding profile created, edited, imported, submitted, or maintained through the Service.

2.13. "Protected Parties" means Grant Fund LLC and its founders, directors, officers, employees, contractors, advisors, shareholders, affiliates, licensors, AI providers, infrastructure providers, payment processors, tax processors, billing providers, security providers, compliance providers, data providers, service partners, and representatives.

2.14. "Service" means the Grant Fund SaaS platform and related services described in Section 1.1.

2.15. "Subscription" means any paid plan, recurring subscription, annual plan, monthly plan, add-on, paid account, or other paid access arrangement for the Service.

2.16. "User", "you", or "your" means any person or entity accessing or using the Service.

2.17. "User Data" means all data, documents, prompts, responses, company information, founder information, Passport data, uploaded files, public-source references, client information, account information, billing information, compliance information, messages, feedback, support requests, and other information submitted, imported, provided, generated, or made available by or for the User in connection with the Service.

3. Operator information

3.1. The operator and contracting party for the Service is:

• Grant Fund LLC
• Jurisdiction of incorporation: Delaware, United States
• Registered address: 16192 Coastal Highway, Lewes, DE 19958, USA
• Delaware file number: ХХХХХ3115
• EIN: ХХ-ХХХ7314
• EU VAT (non-Union OSS): ХХХХХ6151
• Legal notice email: legal@grant.fund

3.2. Grant Fund LLC is the contracting party unless a separate written agreement signed by Grant Fund expressly identifies another contracting entity.

3.3. Any historical footer, marketing page, draft, screenshot, demo asset, public example, product mock-up, or third-party reference that names another entity does not amend the operator information in this Section unless expressly confirmed in a signed written agreement.

4. Eligibility, User status, authority, and age

4.1. The Service is available only to Users who are at least eighteen (18) years old.

4.2. The Service may be used by legal entities, founders acting on behalf of legal entities, individual founders, grant consultants, investors, accelerators, venture studios, startup advisors, professional users, and other business or startup-related users, subject to these Terms.

4.3. The Service is intended primarily for Business Users. A User who uses the Service for business, trade, craft, professional, startup, investment, consulting, fundraising, accelerator, investor, or company-related purposes is treated as a Business User to the maximum extent permitted by Applicable Law.

4.4. A User acting on behalf of a company, client, fund, accelerator, founder team, or other entity represents and warrants that the User has all necessary authority, approvals, permissions, consents, and legal bases to use the Service, submit User Data, build or edit a Passport, request scans, receive Outputs, and bind the relevant entity to these Terms.

4.5. Grant consultants, advisors, accelerators, funds, and similar professional users may use the Service for their clients only if they have lawful authority to do so, have obtained all required consents and permissions, have a valid legal basis for processing and submitting client data, and remain responsible for the accuracy, lawfulness, and use of that data.

4.6. The Service may be made available in the European Union, the United Kingdom, Switzerland, Israel, the United States, and selected non-EU jurisdictions, subject at all times to sanctions, export-control rules, anti-money-laundering requirements, operational availability, legal restrictions, compliance screening, product limitations, payment availability, and Grant Fund policies.

4.7. Grant Fund may refuse access, restrict features, block registration, suspend use, or terminate an Account where required or reasonably considered necessary for legal, compliance, sanctions, export-control, payment, tax, fraud-prevention, cybersecurity, operational, reputational, or risk-management reasons.

5. Business and founder use; consumer Users

5.1. Nothing in these Terms limits any mandatory rights of Consumer Users under Applicable Law.

5.2. Where a Consumer User has mandatory statutory withdrawal rights, refund rights, digital-content rights, conformity rights, information rights, chargeback rights, or other non-excludable rights, those rights remain unaffected.

5.3. Where legally valid, immediate access to digital content or digital services, immediate performance of the Service, creation of a Passport, generation of a scan, access to reports, downloading of Outputs, or use of paid features may affect, limit, or extinguish statutory withdrawal rights if the User has provided the required consent and acknowledgement under Applicable Law.

5.4. Except where mandatory consumer law provides otherwise, all Users acting for startup, company, professional, consulting, investment, accelerator, investor, or business purposes are Business Users and are subject to the business-user limitations, disclaimers, refund mechanics, liability limits, and reliance restrictions in these Terms.

6. Description of the Service

6.1. Grant Fund is a SaaS information, automation, decision-support, screening, and workflow-support tool for founders, startups, grant consultants, investors, accelerators, and other business users.

6.2. The Service may help Users create a Passport and screen the User's company, project, founder profile, jurisdiction, stage, sector, technology readiness level, company size, participation format, compliance information, and other Passport fields against Funding Programs.

6.3. The Service may provide fit, not-yet, not-fit, filtered, ready, gap, priority, recommended, negative-match, deadline, funding amount, programme status, readiness, source-reference, and similar internal platform classifications.

6.4. The Service may provide readiness gaps, downloadable reports, negative-match memos, weekly radar updates, source references, evidence checklists, compliance checklists, templates, dashboard views, alerts, summaries, and other workflow-support Outputs.

6.5. The Service may screen against EU, national, regional, and selected non-EU Funding Programs. Coverage may vary by jurisdiction, language, programme type, sector, funding body, source quality, update cycle, product version, subscription tier, compliance status, and operational availability.

6.6. Unless expressly stated in a signed written agreement, Grant Fund does not write grant applications by default, does not replace consultants, does not guarantee grant success, does not promise that a User will win funding, and does not make the User's application or strategic decision for the User.

6.7. The User's decision remains the User's own. Grant Fund only provides software-supported information and workflow assistance intended to reduce the cost and time of deciding whether applying to a Funding Program may make sense.

6.8. Publicly displayed metrics, including programme counts, scan counts, coverage claims, weekly re-check claims, time-saved estimates, monetary savings, sample reports, sample testimonials, founder stories, example companies, sample users, response-time statements, team descriptions, roadmap dates, and demo outputs, are variable, illustrative, non-binding, subject to change, and do not create warranties, guarantees, service levels, or contractual commitments.

7. Nature of the Service; no licensed or regulated services

7.1. Grant Fund is not a law firm, tax advisor, accountant, auditor, investment advisor, financial advisor, broker, insurance intermediary, government representative, public authority, licensed grant consultant, immigration advisor, procurement advisor, regulated professional-services provider, fiduciary, agent, trustee, or representative of any Grantor, public body, funder, bank, investor, accelerator, or Funding Program.

7.2. Grant Fund LLC and the Grant Fund team do not provide services requiring a professional licence and do not act within any regulated profession. The Service provides software, data processing, source aggregation, eligibility screening, AI-assisted classification, source matching, report generation, and workflow-support Outputs.

7.3. No attorney-client relationship, tax-advisor relationship, accountant-client relationship, auditor relationship, investment-advisory relationship, fiduciary relationship, agency relationship, representative relationship, employment relationship, partnership, joint venture, or regulated advisory relationship is created by these Terms, the Service, any Output, any support message, or any communication with Grant Fund.

7.4. The Service does not provide legal, tax, accounting, audit, investment, financial, immigration, procurement, state-aid, subsidy-law, de minimis, sanctions, export-control, AML, KYC, corporate, securities, employment, public-law, or regulatory advice.

7.5. The User must obtain independent professional advice from appropriately qualified counsel, tax advisors, accountants, auditors, grant consultants, state-aid specialists, financial advisors, sanctions counsel, export-control counsel, or other professionals before acting where professional advice is required or prudent.

8. Grant, subsidy, soft-funding, and eligibility disclaimers

8.1. Eligibility verdicts, readiness classifications, source references, gap assessments, fit labels, warnings, and other Outputs are not official decisions.

8.2. Admissibility, eligibility, scoring, ranking, approval, rejection, award, payment, compliance, and interpretation are determined only by the relevant Grantor, funding body, agency, evaluator, evaluation panel, court, public authority, bank, investor, accelerator, programme operator, or other competent body.

8.3. "Fit", "eligible", "not yet", "not fit", "filtered", "ready", "gap", "recommended", "priority", "negative match", "deadline", "funding amount", "programme status", "tracked", "passes", "fails", "clean submission", "readiness", and similar labels are internal platform classifications only and do not bind any Grantor.

8.4. Users apply to Funding Programs at their own risk.

8.5. Before acting, applying, submitting, signing, budgeting, hiring, engaging consultants, forming a consortium, contacting partners, relying on deadlines, preparing documents, or making strategic decisions, the User must independently verify all relevant Official Sources, including but not limited to official call text, annexes, corrigenda, FAQs, guides, templates, portal requirements, deadlines, budget availability, eligibility rules, admissibility rules, consortium requirements, TRL requirements, SME status, sector restrictions, company-age requirements, geography rules, UBO rules, sanctions status, state-aid rules, de minimis limits, tax consequences, submission requirements, evidence requirements, financial requirements, and reporting obligations.

8.6. The User remains solely responsible for the final decision whether to apply, how to apply, when to apply, whether to submit, what documents to submit, whether to sign any agreement, whether to form a consortium, whether to rely on any Output, whether to engage advisors, and whether to continue or stop work on any Funding Program.

8.7. Grant Fund does not guarantee that any application will be accepted, admissible, eligible, evaluated, scored, funded, ranked, shortlisted, invited to interview, approved, contracted, paid, renewed, or successful.

8.8. Grant Fund is not responsible for factors outside its control, including but not limited to programme changes, unpublished preferences, evaluator discretion, political priorities, policy shifts, budget exhaustion, oversubscription, interpretation differences, informal preferences, national priorities, regional priorities, consortium politics, scoring methodology, portal failures, missed deadlines, changed deadlines, delayed updates, errors in Official Sources, withdrawn calls, temporary calls, closed cohorts, amended annexes, hidden eligibility interpretations, state-aid issues, de minimis rules, tax consequences, KYC or AML decisions, UBO issues, sanctions, export controls, bank decisions, investor decisions, Grantor decisions, public-authority decisions, user-provided inaccurate or incomplete data, and changes in Applicable Law.

8.9. Any funding amount, deadline, programme status, eligibility status, gap estimate, time estimate, cost estimate, or readiness estimate shown in the Service is informational only and must be verified independently.

8.10. The User must not submit any Output to a Grantor as an official eligibility confirmation, legal opinion, tax opinion, audit report, financial advice, investment advice, or binding certification.

9. AI, automation, probabilistic Output, traceability, and human review

9.1. The Service may use rule-based logic, deterministic screening, probabilistic AI systems, machine learning, large language models, retrieval systems, classification systems, ranking systems, extraction systems, summarisation tools, source-matching tools, confidence scoring, human review workflows, and other automated or semi-automated systems.

9.2. Outputs may be generated through a combination of rule-based processing, deterministic screening, probabilistic AI-assisted processing, retrieval systems, source-matching tools, internal classification logic, and human review workflows. The relative role of each processing method may vary by feature, source, jurisdiction, Funding Program, language, input quality, product version, subscription tier, and operational configuration, and may change over time without notice.

9.3. AI Outputs may be inaccurate, incomplete, outdated, inconsistent, non-exhaustive, incorrectly classified, misleading, mistranslated, overconfident, non-traceable in full, unsuitable for a User's specific circumstances, or otherwise wrong.

9.4. AI systems may hallucinate, omit relevant information, misread Official Sources, misread annexes, misunderstand exceptions, mistranslate requirements, misclassify programmes, infer incorrectly, miss context, fail to capture unwritten interpretations, fail to capture updated source materials, or fail to identify conflicting rules.

9.5. Traceability to Official Sources, call text, source snippets, extracted conditions, or public-source references does not mean full explainability of the AI model, completeness of the analysis, legal correctness of the conclusion, official confirmation, or suitability for reliance.

9.6. Grant Fund may correct, modify, withdraw, flag, suppress, reclassify, replace, regenerate, disable, or remove any AI Output, report, recommendation, score, memo, radar update, source reference, confidence indicator, label, or verdict at any time.

9.7. Users must not use Outputs as the sole basis for legal, financial, investment, tax, grant, compliance, immigration, corporate, fundraising, hiring, product, employment, public-benefit, credit, insurance, procurement, sanctions, export-control, or strategic decisions.

9.8. High-risk Outputs may be subject to human review where Grant Fund chooses, but human review is not guaranteed unless expressly agreed in writing.

9.9. The Service is not designed or authorised for use as a high-risk AI system, credit-scoring system, employment decision system, migration decision system, public-benefit decision system, law-enforcement system, biometric-identification system, medical device, safety component, or automated decision system producing legal or similarly significant effects on individuals.

9.10. The User must not use the Service or Outputs to make automated decisions about individuals that produce legal effects or similarly significant effects unless the User has independently ensured full compliance with Applicable Law and obtained Grant Fund's prior written consent.

9.11. Grant Fund may use OpenAI, Anthropic, Mistral, self-hosted models, proprietary models, third-party AI vendors, infrastructure providers, hosting providers, retrieval providers, security providers, monitoring providers, and other AI or infrastructure providers.

9.12. Grant Fund does not share User Passport data with external AI providers unless disclosed in the Privacy Policy, DPA, or applicable Subprocessor List.

9.13. User Data is not used to train third-party foundation models unless expressly disclosed and legally permitted.

9.14. Grant Fund may store prompt logs, source excerpts, model inputs, model outputs, review logs, confidence metadata, audit logs, system traces, security logs, and related records where necessary or useful for safety, security, debugging, auditability, legal defence, quality control, abuse prevention, compliance, fraud prevention, performance monitoring, and product improvement, subject to the Privacy Policy, DPA, and Applicable Law.

10. User Passport, User data, accuracy, and User responsibility

10.1. The User is solely responsible for providing accurate, complete, current, lawful, non-misleading, and authorised User Data.

10.2. The User must have all rights, permissions, consents, corporate approvals, client approvals, legal bases, and authority required to submit User Data, create or edit a Passport, upload files, connect accounts, import public-source data, request scans, and use Outputs.

10.3. The User must update Passport data promptly when circumstances change, including but not limited to changes in jurisdiction, incorporation status, legal entity type, UBO status, sanctions status, ownership, management, headcount, revenue, balance sheet, SME status, TRL, sector, IP status, prior funding, consortium readiness, partner commitments, customer letters, regulatory status, compliance status, funding history, or submission strategy.

10.4. The User must independently verify public-source data, company registry data, Official Sources, and any programme data displayed or referenced by the Service.

10.5. The User must not upload, submit, or disclose third-party confidential information, client information, trade secrets, personal data, regulated information, or sensitive information without lawful authority and all required consents.

10.6. The User should not upload, submit, paste, describe, or otherwise disclose trade secrets, patent-critical disclosures, unpublished invention details, source code, controlled technical data, export-controlled information, defence-related technical information, dual-use technical information, confidential R&D materials, unpublished patent claims, laboratory notebooks, proprietary algorithms, or other highly sensitive technical or commercial information unless such disclosure is necessary for the permitted use of the Service, lawful under Applicable Law, authorised by the relevant rights holder, and appropriately cleared by the User's legal, IP, export-control, or confidentiality advisors.

10.7. The User is solely responsible for determining whether any information submitted to the Service may affect patentability, novelty, confidentiality, trade-secret protection, export-control status, grant eligibility, contractual confidentiality obligations, investor obligations, employment obligations, university obligations, customer obligations, or third-party rights.

10.8. Grant Fund does not provide patent, intellectual-property, export-control, defence-control, trade-secret, confidentiality, publication, or invention-disclosure advice. The User must obtain independent professional advice before submitting information that may be patent-sensitive, export-controlled, confidential, strategically sensitive, or legally restricted.

10.9. The User must not misrepresent company status, SME status, TRL, revenue, headcount, balance sheet, UBO, sanctions status, sector, funding history, IP status, consortium readiness, partner commitments, customer letters, regulatory status, evidence quality, compliance status, customer traction, financial position, incorporation date, entity type, or any other relevant fact.

10.10. The User must not use the Service to evade sanctions, KYC checks, KYB checks, UBO disclosure, AML rules, counter-terrorist-financing rules, grant rules, state-aid rules, de minimis limits, tax rules, export controls, procurement rules, reporting obligations, or other legal restrictions.

10.11. The Service may check open-source information, public registers, publicly available data, official portals, and other public-source materials where technically and lawfully possible and may generate warnings, inconsistencies, risk indicators, or enrichment suggestions. Grant Fund does not guarantee that such checks will be performed, complete, accurate, current, or sufficient, and responsibility for incorrect, outdated, omitted, misleading, or incomplete data remains with the User.

10.12. The User is solely responsible for all decisions, submissions, communications, grant applications, investor communications, consultant communications, board materials, fundraising materials, public statements, and third-party reliance arising from or connected to the User's use of the Service.

11. KYC/KYB, sanctions, export-control, UBO, restricted use, and compliance screening

11.1. KYC/KYB, compliance, sanctions, UBO, geography, ownership, sector, and identity screening may apply at registration, Passport creation, subscription, refund request, export request, support request, success-fee service request, payment processing, suspicious activity review, or any other point Grant Fund considers appropriate.

11.2. The User must provide identity, business, ownership, UBO, sanctions, geography, sector, compliance, payment, tax, source-of-funds, and other information when requested by Grant Fund.

11.3. Grant Fund may screen Users and related persons against sanctions lists, restricted-party lists, PEP lists, adverse media, export-control indicators, fraud indicators, abuse indicators, high-risk jurisdictions, high-risk sectors, public-source data, payment-risk data, and other compliance sources.

11.4. Grant Fund may refuse, suspend, terminate, restrict, delay, or withhold the Service, reports, exports, downloads, refunds, account access, paid features, AI processing, support, success-fee support, application-support services, or any other functionality where required or reasonably considered necessary for sanctions, AML, export-control, fraud, misuse, legal-risk, reputational-risk, cybersecurity-risk, payment-risk, tax, abuse-prevention, or compliance reasons.

11.5. To the extent required or permitted under Applicable Law and Grant Fund policies, the User must not use the Service for or on behalf of: Russia, Belarus, Iran, North Korea, Syria, sanctioned territories, occupied territories, sanctioned persons, restricted parties, entities owned or controlled by sanctioned persons, military activities, defence activities, dual-use activities, weapons, surveillance, restricted biotechnology, activities excluded by animal-testing rules where relevant to programme rules, gambling, adult services, crypto or high-risk financial activity, illegal activity, deceptive activity, human-rights abuses, corruption, bribery, money laundering, sanctions evasion, export-control evasion, or other restricted uses.

11.6. The User must not attempt to obscure ownership, control, beneficial ownership, source of funds, geography, sanctions nexus, restricted-sector activity, or any other compliance-relevant fact.

11.7. The User represents and warrants that neither the User nor any person or entity on whose behalf the User uses the Service is subject to sanctions or restrictions that would prohibit or materially restrict the use of the Service.

11.8. Grant Fund has no obligation to disclose the details of internal compliance, fraud-prevention, risk-scoring, or screening decisions where disclosure may compromise security, compliance, legal privilege, investigations, anti-abuse controls, or Grant Fund's legitimate interests.

12. Account registration, security, and multiple companies

12.1. The User must provide accurate and current Account information and keep that information updated.

12.2. The User is responsible for maintaining the confidentiality of login credentials, authentication methods, API keys, dashboard access, connected accounts, and all activity occurring under the Account.

12.3. The User must promptly notify Grant Fund of any suspected unauthorised access, credential compromise, data breach, misuse, or security incident involving the Account.

12.4. Account sharing is prohibited unless expressly permitted by the applicable plan or Grant Fund's written consent.

12.5. A User may create or manage Passports for multiple companies only where the applicable plan permits such use and the User has lawful authority for each company.

12.6. Grant Fund may require separate Passports, separate billing, separate compliance checks, or separate accounts for different companies, clients, funds, accelerators, or legal entities.

12.7. The User is responsible for managing internal access permissions, administrator rights, client permissions, employee access, consultant access, and offboarding of users.

12.8. Grant Fund is not liable for loss or damage caused by unauthorised access, weak credentials, credential sharing, compromised devices, user error, internal misuse, or failure to manage Account permissions, except to the extent liability cannot be excluded under Applicable Law.

13. Permitted use and acceptable use restrictions

13.1. Subject to these Terms, Grant Fund grants the User a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for lawful internal business, startup, grant-planning, founder, consultant, accelerator, investor, or funding-screening purposes.

13.2. Grant consultants may use the Service for clients only where they have authority, lawful basis, and responsibility for client data, client instructions, client outputs, and all client-facing use.

13.3. The User must not, and must not allow any third party to: (a) reverse engineer, decompile, disassemble, copy, modify, translate, reproduce, or attempt to derive the source code, structure, methodology, data model, prompts, screening logic, classification schema, database design, ranking logic, or AI workflow of the Service; (b) scrape, crawl, harvest, extract, bulk export, mirror, replicate, cache, or build a database from the Service or its Outputs except through normal permitted exports; (c) resell, sublicense, rent, lease, white-label, timeshare, commercially exploit, or provide service-bureau access to the Service without Grant Fund's written consent; (d) use the Service to build, train, benchmark, validate, improve, or compete with a similar or competing product, database, methodology, classifier, AI system, grant-screening system, funding-search product, or eligibility engine; (e) conduct benchmarking, comparative testing, performance testing, model evaluation, competitive analysis, or public review of the Service without Grant Fund's prior written consent, except where prohibited by mandatory law; (f) use bots, scripts, automated queries, high-volume requests, account farms, credential sharing, or other automated access not expressly authorised by Grant Fund; (g) bypass rate limits, security controls, access restrictions, payment controls, plan limits, usage limits, sanctions controls, compliance controls, or technical protections; (h) perform security testing, vulnerability scanning, penetration testing, load testing, or similar activities without Grant Fund's prior written permission; (i) upload malware, harmful code, unlawful content, infringing content, corrupted files, or data intended to disrupt the Service; (j) infringe intellectual property, database rights, privacy rights, confidentiality rights, trade-secret rights, contractual rights, or other rights of Grant Fund or any third party; (k) create fake accounts, impersonate another person, misrepresent authority, submit false company data, manipulate screening results, or use misleading information; (l) use the Service for illegal, deceptive, fraudulent, abusive, harassing, threatening, defamatory, discriminatory, exploitative, or harmful purposes; (m) use the Service to evade legal rules, grant rules, sanctions, export controls, KYC/KYB checks, UBO disclosure, AML rules, tax rules, state-aid rules, or programme requirements; (n) engage in payment fraud, chargeback abuse, refund abuse, subscription abuse, coupon abuse, or similar conduct; (o) use the Service in a way that creates legal, regulatory, security, operational, or reputational risk for Grant Fund; or (p) encourage, assist, or enable any of the above.

13.4. Grant Fund may monitor usage for security, compliance, billing, debugging, anti-abuse, quality-control, and product-integrity purposes, subject to the Privacy Policy, DPA, and Applicable Law.

14. Reports, Outputs, downloads, and reliance restrictions

14.1. Outputs may include readiness reports, fit lists, negative-match memos, weekly radar updates, Passport exports, JSON exports, PDF exports, source references, checklists, warnings, readiness gaps, programme summaries, eligibility labels, time estimates, cost estimates, and other downloadable or displayed materials.

14.2. Outputs are generated from User Data, public-source data, Official Sources, third-party data, AI systems, rule-based logic, internal methodology, and available product functionality. Outputs are informational and workflow-support materials only.

14.3. The User may use generated reports internally, in board materials, investor updates, fundraising materials, advisor discussions, consultant discussions, accelerator discussions, and grant-planning workflows, subject to these Terms, payment of applicable fees, confidentiality obligations, third-party rights, and reliance restrictions.

14.4. Third-party reliance on Outputs is disclaimed. No investor, advisor, consultant, board member, bank, Grantor, accelerator, client, customer, partner, public authority, or other third party is entitled to rely on any Output as an official decision, warranty, professional opinion, certification, or guarantee.

14.5. Public quotation of reports or Outputs requires attribution to Grant Fund, must not be misleading, must preserve context, must not imply official confirmation or Grantor endorsement, and must not violate confidentiality, plan terms, intellectual-property restrictions, or Applicable Law.

14.6. Grant Fund may restrict, watermark, expire, regenerate, suppress, or remove Outputs where necessary for compliance, security, abuse prevention, product integrity, source-rights restrictions, payment status, or legal reasons.

14.7. The User must verify all Outputs against Official Sources before acting. Official-source references, source snippets, and call-text links may be partial, incomplete, delayed, unavailable, outdated, or superseded.

14.8. Download functionality, export formats, report formats, source-link availability, archive availability, and file availability may vary by plan, product version, legal restrictions, technical availability, and compliance status.

15. Full grant-application support and success-fee services

15.1. Full support for the preparation of grant applications is not included in the standard subscription and may be offered only after at least eight (8) months of continuous paid use of the Service from the User's first subscription date.

15.2. Any such support is subject to Grant Fund's separate approval, compliance checks, capacity, and a separate written success-fee agreement, and Grant Fund may refuse such services for compliance, conflict, capacity, eligibility, low-fit, operational, or legal reasons.

16. Subscription, fees, VAT, billing, auto-renewal, cancellation, and suspension

16.1. Grant Fund may offer free Passport creation, free scans, unpaid access, paid Subscriptions, add-ons, annual plans, monthly plans, and other pricing structures, as displayed in the checkout flow, dashboard, invoice, or applicable order process.

16.2. Unless otherwise stated at checkout, the monthly plan is EUR 149 per month, inclusive of any applicable VAT.

16.3. Unless otherwise stated at checkout, the annual plan is EUR 99 per month equivalent, billed annually in advance, inclusive of any applicable VAT.

16.4. Prices, taxes, billing cycles, plan features, usage limits, and subscription terms are displayed at checkout or in the Account and may vary by jurisdiction, currency, promotion, customer segment, tax treatment, plan, and date of subscription.

16.5. The Subscription starts immediately after the User subscribes. There is no free trial unless expressly offered by Grant Fund.

16.6. Subscriptions auto-renew monthly or annually, depending on the selected plan, unless cancelled before renewal in accordance with the cancellation mechanism provided in the dashboard, checkout flow, or account page.

16.7. The User authorises Grant Fund and its payment processors to charge all applicable subscription fees, renewal fees, taxes, VAT, and other amounts using the payment method provided by the User.

16.8. Grant Fund may use Stripe and may also use other payment processors, merchant-of-record providers, invoicing providers, tax and VAT processors, fraud-prevention providers, subscription-management providers, and billing infrastructure providers.

16.9. The User is responsible for keeping payment information accurate and up to date.

16.10. If payment fails, is reversed, is disputed, is charged back, is suspected of fraud, or cannot be processed, Grant Fund may suspend, restrict, or terminate the Service, reports, exports, updates, Account access, paid features, support, and other functionality.

16.11. The User may cancel a Subscription from the dashboard where technically available. For ordinary user-initiated cancellation, cancellation will take effect at the end of the then-current billing period, and the User will retain access to paid features until that date, unless the User requests immediate Account closure or these Terms, the checkout flow, dashboard, account page, or a signed written agreement state otherwise.

16.12. Grant Fund may suspend, restrict, or terminate access immediately, without waiting until the end of the billing period, where Grant Fund reasonably considers it necessary for breach of these Terms, non-payment, fraud, chargeback abuse, security risk, sanctions risk, AML/KYC/KYB risk, export-control risk, legal risk, reputational risk, operational risk, or compliance reasons.

16.13. Cancellation does not relieve the User of payment obligations incurred before cancellation, and fees already paid are non-refundable except as expressly stated in these Terms, displayed in the checkout flow, agreed in writing, or required by mandatory Applicable Law.

16.14. If a User cancels a Subscription, Grant Fund may continue to provide access to previously generated Outputs, exports, and archive materials in accordance with the post-termination and archive provisions of these Terms, subject to payment status, technical availability, legal restrictions, compliance restrictions, security controls, and these Terms.

16.15. Grant Fund may issue VAT receipts, invoices, tax receipts, or payment confirmations through its own systems or through payment, invoicing, or tax providers.

16.16. The User is responsible for any taxes, duties, bank fees, currency-conversion fees, withholding taxes, or similar charges applicable to the User, except taxes on Grant Fund's income.

17. Refund policy and feedback call mechanism

17.1. Mandatory statutory consumer rights, withdrawal rights, chargeback rights, and mandatory refund rights remain unaffected.

17.2. Except where mandatory law provides otherwise, Business Users are subject to the contractual refund mechanism in this Section.

17.3. A Business User's contractual refund request for any reason is available only for the most recent Subscription charge and only after the User completes a feedback interview or call requested by Grant Fund.

17.4. Grant Fund may determine the format, duration, scheduling method, and reasonable timing of the feedback interview or call.

17.5. If the User cancels without completing the required feedback interview or call, the cancellation will be processed in accordance with Section 16, but the User will not be entitled to a contractual refund except where required by mandatory law.

17.6. Grant Fund may refuse refund requests that are abusive, fraudulent, repeated, bad-faith, sanctions-related, compliance-risk-related, chargeback-abusive, payment-fraud-related, policy-violating, or otherwise inconsistent with these Terms.

17.7. Refunds are processed through the original payment method where possible and may be subject to payment-processor timing, bank timing, card-network rules, tax rules, VAT treatment, currency conversion, sanctions controls, fraud checks, and compliance review.

17.8. VAT, tax, invoicing, and legal requirements may affect the refunded amount where legally required.

17.9. Grant Fund will normally process approved contractual refunds within three (3) business days after completion of the required feedback interview or call, subject to compliance checks, payment-processor constraints, tax requirements, and technical availability.

18. Service changes, database changes, coverage changes, and pricing changes

18.1. Grant Fund may change, add, remove, suspend, limit, rename, redesign, or discontinue any part of the Service at any time, including features, reports, Outputs, datasets, source coverage, programme coverage, jurisdictions, eligibility criteria, AI models, source-matching logic, pricing, plans, exports, radar updates, support channels, and database refresh schedules.

18.2. Grant Fund may add or remove Funding Programs, jurisdictions, national agencies, regional agencies, non-EU sources, source types, filters, classifications, and screening criteria at any time.

18.3. Programme counts, source counts, regional coverage counts, scan counts, re-check cadence, refresh dates, support response times, and coverage statements are not guaranteed unless expressly agreed in a signed written agreement.

18.4. Funding Programs may open, close, pause, change, merge, split, expire, be withdrawn, change deadlines, change budgets, change eligibility requirements, amend annexes, update FAQs, or become unavailable without notice.

18.5. Grant Fund may change prices or plan features prospectively. For recurring Subscriptions, price changes apply from the next renewal period unless otherwise required by Applicable Law or stated in the notice.

18.6. Roadmap statements, planned features, public timelines, beta features, founder statements, and future coverage claims are non-binding and may change or be withdrawn.

18.7. Grant Fund has no obligation to continue supporting any particular feature, AI model, data source, programme category, jurisdiction, export format, or report type.

19. Third-party sources, official call texts, portals, public data, and external links

19.1. The Service may reference, link to, extract from, summarise, classify, or otherwise use Official Sources, public portals, grant databases, company registries, public websites, public documents, third-party websites, third-party APIs, third-party data, external templates, and other materials not controlled by Grant Fund.

19.2. Grant Fund does not control and is not responsible for the accuracy, completeness, legality, availability, timeliness, interpretation, formatting, accessibility, or reliability of Official Sources, public portals, third-party websites, third-party data, or external links.

19.3. A link, source reference, excerpt, template, or citation does not constitute endorsement, legal interpretation, completeness, or official confirmation.

19.4. Official Sources and third-party materials remain owned by their respective owners and may be subject to their own terms, copyright, database rights, access restrictions, licence terms, and usage limitations.

19.5. The User is responsible for reviewing the full current Official Source directly from the relevant Grantor before acting.

19.6. Grant Fund is not liable for portal outages, submission failures, source changes, public-source errors, third-party API errors, official-text errors, external-link failures, translation errors, or changes made by Grantors or third parties.

20. Data protection, GDPR, privacy, DPA, subprocessors, international transfers, and retention

20.1. Grant Fund processes personal data in accordance with its Privacy Policy, Cookie Policy, DPA where applicable, Subprocessor List where applicable, and Applicable Law.

20.2. The Privacy Policy, Cookie Policy, DPA, and Subprocessor List may apply to the Service and are incorporated by reference where applicable.

20.3. Grant Fund may process account data, contact data, billing data, usage data, technical data, Passport data, company data, founder data, public-source data, grant-search data, uploaded data, report data, support data, AI logs, security logs, audit logs, compliance data, KYC data, KYB data, communication data, and other data necessary or useful to provide, secure, bill, improve, audit, defend, and operate the Service.

20.4. Grant Fund may act as an independent controller for account administration, billing, tax, compliance, security, fraud prevention, product analytics, communications, support, legal defence, and business operations. Grant Fund may act as processor for certain personal data contained in User Data where the User determines the purposes and means of processing and a DPA applies.

20.5. The User is responsible for determining whether User Data contains personal data, confidential information, regulated data, sensitive data, special-category data, or client data, and for ensuring that the User has a lawful basis and all required notices, consents, authorisations, and agreements for submitting and processing such data through the Service.

20.6. The User must not submit special-category personal data, criminal-offence data, health data, biometric data, children's data, sensitive employee data, or highly regulated data unless expressly necessary for the permitted use of the Service and lawful under Applicable Law.

20.7. Hosting is in Europe using Hetzner or other reputable EU/EEA infrastructure providers, but hosting providers, locations, subprocessors, and infrastructure arrangements may change subject to the Privacy Policy, DPA, and Applicable Law.

20.8. Stripe is used for payments, but Grant Fund may change or add payment infrastructure, merchant-of-record providers, billing providers, invoicing providers, tax processors, fraud-prevention providers, and subscription-management providers.

20.9. International transfers of personal data may occur subject to adequacy decisions, Standard Contractual Clauses, transfer-impact assessments, derogations, or other lawful transfer mechanisms.

20.10. Grant Fund may use subprocessors to provide hosting, storage, AI, infrastructure, payment, analytics, security, support, monitoring, compliance, communications, and other services. Grant Fund may update subprocessors in accordance with the Privacy Policy, DPA, and Applicable Law.

20.11. User Data can be exported in JSON or PDF at any time where technically available, subject to plan limitations, security controls, compliance restrictions, payment status, and technical availability.

20.12. After Account closure, Grant Fund will provide an archive where technically and legally possible, and the archive may be downloaded for ninety (90) days.

20.13. After the ninety (90) day archive period, User Data will be deleted or anonymised unless longer retention is required or permitted for legal, tax, accounting, security, audit, dispute, compliance, anti-fraud, backup, legitimate business, or legal-defence reasons.

20.14. Backup copies may persist for a limited period after deletion in accordance with Grant Fund's backup, security, and disaster-recovery practices.

20.15. Grant Fund may process publicly available data and open-source information to enrich, validate, compare, or warn about Passport data, but does not guarantee completeness, currency, or correctness of such public-source processing.

20.16. Grant Fund may retain security logs, audit logs, payment records, tax records, compliance records, KYC/KYB records, abuse-prevention records, AI logs, and legal-defence records for longer periods where required or permitted by Applicable Law.

21. Confidential business information

21.1. User business information, Passport data, uploaded data, non-public reports, non-public Outputs, and confidential communications are treated as confidential business information, except to the extent they are public, independently available, lawfully obtained from a third party, already known without confidentiality restriction, independently developed, or required to be disclosed by law.

21.2. Grant Fund may use confidential business information only to provide, secure, operate, improve, support, bill, audit, enforce, defend, and comply with obligations relating to the Service, subject to these Terms, the Privacy Policy, the DPA, and Applicable Law.

21.3. Grant Fund may disclose confidential business information to employees, contractors, advisors, counsel, auditors, subprocessors, AI providers, infrastructure providers, compliance providers, payment providers, billing providers, tax providers, security providers, and other service providers under appropriate confidentiality, professional, contractual, or data-processing obligations.

21.4. Grant Fund may disclose confidential business information where required or permitted for legal, compliance, regulatory, tax, accounting, fraud-prevention, security, dispute, investigation, audit, payment, sanctions, export-control, court, law-enforcement, or public-authority purposes.

21.5. The User must treat non-public Grant Fund information as confidential, including non-public product information, pricing, security information, source mappings, methodology, prompts, templates, databases, workflows, technical documentation, business information, and support communications.

21.6. Confidentiality obligations survive termination of these Terms.

22. Intellectual property, database rights, methodology, reports, and User ownership

22.1. Grant Fund retains all rights, title, and interest in and to the Service, platform, software, website, dashboard, user interface, database, database structure, data model, eligibility engine, screening logic, source-mapping logic, AI workflows, prompts, methodologies, templates, report formats, memo formats, classification schema, scoring logic, workflows, processes, know-how, trade secrets, documentation, designs, brands, trademarks, domain names, improvements, and derivative works.

22.2. No rights are granted to the User except the limited access and use rights expressly stated in these Terms.

22.3. The User retains ownership of User Data, subject to the licences granted in these Terms.

22.4. The User grants Grant Fund a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit, display, transform, analyse, extract, classify, summarise, generate, and otherwise use User Data as necessary or useful to provide, secure, support, improve, audit, defend, and operate the Service, subject to the Privacy Policy, DPA, and Applicable Law.

22.5. After generation or download, the final generated report or Output delivered to the User belongs to the User, subject to payment of applicable fees, these Terms, third-party rights, Official Source rights, confidentiality obligations, reliance restrictions, and restrictions on misuse.

22.6. Ownership of a generated report or Output does not transfer any rights in Grant Fund's platform, software, database, methodology, prompts, source-mapping logic, report format, classification schema, template structure, scoring logic, AI workflow, or underlying know-how.

22.7. The User receives no right to reverse engineer, copy, extract, scrape, reproduce, benchmark, resell, sublicense, disclose, recreate, repurpose, train on, or compete using Grant Fund's methodology, database, workflow, prompts, screening logic, AI systems, reports, or Outputs.

22.8. Official call text, public-source materials, third-party data, external templates, and linked materials remain owned by their respective owners.

22.9. Feedback, suggestions, corrections, ideas, improvement requests, and other input provided by the User may be used by Grant Fund without restriction or compensation, provided that Grant Fund does not disclose the User's confidential business information except as permitted under these Terms.

23. Aggregated and anonymised data

23.1. Grant Fund may create, use, analyse, publish, commercialise, and retain aggregated, de-identified, or anonymised data derived from use of the Service, provided that such data does not identify the User or any individual.

23.2. Aggregated or anonymised data may be used for product improvement, analytics, benchmarking, database quality, fraud prevention, security, AI safety, performance monitoring, market insights, statistics, research, reporting, and business operations.

23.3. Anonymised data that no longer relates to an identified or identifiable person is not personal data under GDPR, provided anonymisation is effective under Applicable Law.

23.4. Nothing in this Section permits Grant Fund to use User Data to train third-party foundation models unless expressly disclosed and legally permitted.

24. No warranties

24.1. The Service and all Outputs are provided on an "as is" and "as available" basis.

24.2. To the maximum extent permitted by Applicable Law, Grant Fund disclaims all warranties, conditions, representations, and guarantees, whether express, implied, statutory, or otherwise, including but not limited to warranties of accuracy, completeness, currency, merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, security, reliability, error-free operation, compatibility, legality, funding success, eligibility correctness, or suitability for any particular Funding Program.

24.3. Grant Fund does not warrant that the Service will be uninterrupted, secure, timely, error-free, virus-free, compatible with the User's systems, available in any jurisdiction, or free from data loss.

24.4. Grant Fund does not warrant that any Output will identify all relevant Funding Programs, exclude all irrelevant Funding Programs, interpret all Official Sources correctly, update immediately, capture all annexes, identify hidden eligibility interpretations, or reflect all informal Grantor preferences.

24.5. Grant Fund does not warrant that any Funding Program will remain open, funded, available, eligible, or suitable for the User.

24.6. Nothing in these Terms excludes warranties or rights that cannot legally be excluded under mandatory Applicable Law.

25. Limitation of liability

25.1. To the maximum extent permitted by Applicable Law, Grant Fund's aggregate liability arising out of or relating to these Terms, the Service, any Output, any Subscription, or any related matter is limited to the amount paid by the User to Grant Fund for one (1) month immediately preceding the event giving rise to the claim. For annual plans, the cap is the monthly equivalent of the annual fee for one (1) month. For unpaid use, Grant Fund's aggregate liability is zero.

25.2. To the maximum extent permitted by Applicable Law, Grant Fund is not liable for any indirect, incidental, special, consequential, exemplary, punitive, enhanced, or similar damages.

25.3. To the maximum extent permitted by Applicable Law, Grant Fund is not liable for loss of profits, revenue, goodwill, reputation, funding, grants, subsidies, loans, investment, business opportunity, runway, time, data, contracts, customers, expected savings, wasted founder time, wasted team time, application costs, advisor costs, proposal costs, consortium costs, travel costs, staff costs, opportunity costs, reliance losses, or business interruption.

25.4. To the maximum extent permitted by Applicable Law, Grant Fund is not liable for Official Source errors, AI errors, hallucinations, misclassifications, missed deadlines, programme changes, portal failures, third-party services, payment processors, AI providers, infrastructure providers, Grantors, banks, public authorities, evaluators, consultants, investors, accelerators, user decisions, user submissions, user misrepresentations, or user-provided inaccurate or incomplete data.

25.5. To the maximum extent permitted by Applicable Law, the Protected Parties have no personal liability to the User, and all claims must be brought only against Grant Fund LLC.

25.6. The limitations in this Section apply regardless of the legal theory, including contract, tort, negligence, strict liability, statutory duty, misrepresentation, restitution, unjust enrichment, or otherwise, and even if a remedy fails of its essential purpose.

25.7. Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under Delaware law, United States federal law, the mandatory law of the User's country of residence, or other mandatory Applicable Law, including liability for fraud, wilful misconduct, death or personal injury where applicable, and mandatory consumer rights.

26. Indemnification

26.1. To the maximum extent permitted by Applicable Law, the User must indemnify, defend, and hold harmless the Protected Parties from and against all claims, losses, liabilities, damages, fines, penalties, costs, and expenses, including reasonable legal fees, arising out of or relating to: (a) User Data; (b) the User's use or misuse of the Service; (c) the User's breach of these Terms; (d) the User's breach of Applicable Law; (e) inaccurate, incomplete, misleading, unlawful, unauthorised, or outdated User Data; (f) the User's grant applications, funding submissions, investor materials, board materials, public statements, or third-party communications; (g) claims by clients, customers, founders, investors, accelerators, consultants, partners, consortium members, employees, contractors, or other third parties connected to the User; (h) infringement or misappropriation of intellectual property, confidentiality, privacy, data-protection, database, trade-secret, or contractual rights; (i) sanctions, export-control, AML, KYC, KYB, UBO, tax, state-aid, de minimis, or compliance issues caused by the User; (j) payment fraud, chargeback abuse, refund abuse, account sharing, scraping, reverse engineering, or prohibited use; and (k) third-party reliance on Outputs.

26.2. Grant Fund may control the defence of any claim involving the Protected Parties. The User must cooperate reasonably in the defence and must not settle any claim in a way that imposes obligations, admissions, liability, or restrictions on any Protected Party without Grant Fund's prior written consent.

26.3. This Section does not apply to the extent prohibited by mandatory consumer law.

27. Suspension and termination

27.1. Grant Fund may suspend, restrict, or terminate the User's access to the Service, Account, reports, exports, updates, support, or paid features immediately or on notice if Grant Fund reasonably believes that: (a) the User breached these Terms; (b) payment failed or was disputed; (c) the User engaged in fraud, scraping, reverse engineering, abusive use, account sharing, chargeback abuse, or prohibited use; (d) the User created a security risk, legal risk, reputational risk, operational risk, payment risk, sanctions risk, AML/KYC risk, export-control risk, or compliance risk; (e) User Data is inaccurate, misleading, unlawful, unauthorised, or incomplete; (f) the User misrepresented identity, authority, ownership, UBO status, sanctions status, company status, or compliance status; (g) the User engaged in threats, harassment, abuse, or harmful conduct toward Grant Fund personnel, contractors, users, or partners; (h) suspension or termination is required or advisable under Applicable Law, Grant Fund policy, third-party provider rules, or operational necessity; or (i) continued access may harm Grant Fund, the Service, another user, a third party, or the public.

27.2. The User may stop using the Service at any time and may cancel any Subscription in accordance with Section 16.

27.3. Termination or suspension does not entitle the User to any refund except as expressly stated in these Terms or required by mandatory Applicable Law.

27.4. Upon termination, the User must stop accessing and using the Service, and all rights granted to the User under these Terms cease.

27.5. Previously generated reports may remain accessible where technically and legally possible, subject to Section 28, payment status, compliance restrictions, security controls, and Grant Fund's retention practices.

27.6. The following provisions survive suspension, expiration, and termination: payment obligations, refund limitations, intellectual property rights, confidentiality, disclaimers, AI disclaimers, data-retention rights, audit and security logs, limitation of liability, indemnification, dispute resolution, governing law, acceptable-use consequences, compliance rights, and all provisions intended by their nature to survive.

28. Post-termination access, archive export, and deletion

28.1. On Account closure, Grant Fund will provide an archive downloadable for ninety (90) days where technically and legally possible.

28.2. The archive may include Passport data, available reports, and available exports in JSON or PDF where technically available and not restricted by law, compliance, payment status, security, third-party rights, or technical limitations.

28.3. After the ninety (90) day archive period, Grant Fund may delete or anonymise User Data unless longer retention is required or permitted for legal, tax, accounting, security, audit, dispute, compliance, anti-fraud, backup, legal-defence, or legitimate business reasons.

28.4. Grant Fund has no obligation to retain User Data, reports, exports, or Account content after the retention periods stated in these Terms, the Privacy Policy, or the DPA.

28.5. Suspended Accounts may have limited or no export access where Grant Fund reasonably considers restriction necessary for security, legal, sanctions, AML, fraud, payment, abuse-prevention, or compliance reasons.

29. Complaints, mediation, and dispute resolution

29.1. A User must first send any complaint or dispute notice to Grant Fund at the legal notice email stated in Section 3.1, describing the dispute, requested remedy, relevant facts, and supporting documents.

29.2. The parties must attempt in good faith to resolve the dispute through internal complaint handling and negotiation for thirty (30) days after receipt of the dispute notice, unless urgent interim relief is required.

29.3. If the dispute is not resolved through negotiation, the parties must, where legally permissible, attempt mediation before commencing court proceedings.

29.4. Mediation may take place in English, remotely or in person, as reasonably appropriate. Unless mandatory law provides otherwise, the costs of the mediator are shared equally, and each party bears its own costs.

29.5. Nothing in this Section prevents either party from seeking urgent injunctive relief, interim relief, preservation of evidence, protection of confidential information, protection of intellectual property, prevention of security abuse, enforcement of payment obligations, or compliance with mandatory legal deadlines.

29.6. These Terms do not waive class actions, collective claims, representative proceedings, or similar procedures. Any such waiver, if ever agreed separately, applies only to the extent enforceable under Applicable Law.

29.7. Mandatory consumer complaint, mediation, jurisdiction, and dispute-resolution rights remain unaffected.

30. Governing law and jurisdiction

30.1. These Terms and any dispute or claim arising out of or relating to them, the Service, any Output, any Subscription, or any related matter are governed by the laws of the State of Delaware, United States, excluding its conflict-of-laws rules, and without prejudice to mandatory consumer-protection rules that may apply in the User's country of residence.

30.2. For Business Users, the state and federal courts located in New Castle County, Delaware, have jurisdiction, and, where legally permissible, exclusive jurisdiction.

30.3. For Consumer Users, nothing in these Terms limits any mandatory right to bring claims in the courts of their country of residence, or to rely on the mandatory consumer-protection law of that country, where such right cannot legally be waived.

30.4. Proceedings are conducted in English. Where a court or authority in another jurisdiction requires filings, translations, or documentation in another language, each party bears its own translation costs unless mandatory law provides otherwise.

31. Changes to these Terms

31.1. Grant Fund may update these Terms from time to time.

31.2. Grant Fund may notify Users of material changes by email, dashboard notice, website notice, checkout notice, or other reasonable means.

31.3. Changes become effective on the date stated in the updated Terms or notice. If no date is stated, changes become effective when posted.

31.4. Continued access to or use of the Service after changes become effective constitutes acceptance of the updated Terms.

31.5. If a User does not agree to updated Terms, the User must stop using the Service and cancel any Subscription.

31.6. Changes do not apply retroactively to disputes arising before the effective date of the updated Terms, except where required by law or necessary for security, compliance, fraud prevention, product integrity, or legal reasons.

32. Notices

32.1. Grant Fund may send notices to the User by email, dashboard message, account notification, website notice, billing-system notice, or other reasonable electronic means.

32.2. The User must keep contact information current.

32.3. Notices sent by Grant Fund are deemed received when sent, posted, or made available, unless mandatory law requires otherwise.

32.4. Legal notices to Grant Fund must be sent to the legal notice email stated in Section 3.1.

32.5. Electronic notices, electronic signatures, clickwrap acceptance, dashboard acceptance, and other electronic records are valid and enforceable to the maximum extent permitted by Applicable Law.

33. Miscellaneous

33.1. These Terms, together with any applicable signed agreement, order form, Privacy Policy, Cookie Policy, DPA, Subprocessor List, Acceptable Use Policy, Refund Policy, AI Disclaimer, Security Overview, Legal Notice, and other incorporated policies, constitute the entire agreement between the User and Grant Fund regarding the Service.

33.2. The following documents may form part of the legal framework where applicable: Privacy Policy, Cookie Policy, Data Processing Addendum, Subprocessor List, Acceptable Use Policy, Refund Policy, AI Disclaimer, Security Overview, and Legal Notice.

33.3. In case of conflict, a signed written agreement between the parties prevails over these Terms to the extent of the conflict; the DPA prevails for processor-related data-processing terms to the extent legally required; and these Terms prevail over general website, marketing, FAQ, roadmap, support, or help-centre content.

33.4. The User may not assign, transfer, delegate, or sublicense any rights or obligations under these Terms without Grant Fund's prior written consent. Grant Fund may assign, transfer, subcontract, or delegate its rights and obligations in connection with a merger, acquisition, reorganisation, financing, sale of assets, change of control, affiliate transfer, or operational restructuring.

33.5. If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions remain in full force, and the invalid provision will be modified to the minimum extent necessary to make it valid, legal, and enforceable.

33.6. Failure to enforce any provision is not a waiver of that provision or any other provision.

33.7. Grant Fund is not liable for delay or failure to perform caused by events beyond its reasonable control, including but not limited to acts of God, war, terrorism, labour disputes, internet failures, infrastructure failures, cloud-provider failures, payment-provider failures, AI-provider failures, public-authority actions, sanctions, export-control restrictions, legal changes, cyberattacks, security incidents, power failures, pandemics, natural disasters, or Grantor portal failures.

33.8. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, employment, franchise, fiduciary, or representative relationship.

33.9. The Protected Parties are intended third-party beneficiaries of all disclaimers, limitations of liability, indemnities, acceptable-use restrictions, and protections stated in these Terms.

33.10. Headings are for convenience only and do not affect interpretation.

33.11. "Including" means "including but not limited to".

33.12. References to "written" or "in writing" include electronic form unless mandatory law requires otherwise.

33.13. These Terms are drafted in English. Translations may be provided for convenience only. In case of inconsistency, the English version controls to the maximum extent permitted by Applicable Law.

34. Contact information

34.1. Legal entity: Grant Fund LLC

34.2. Registered address: 16192 Coastal Highway, Lewes, DE 19958, USA

34.3. Delaware file number: ХХХХХ3115

34.4. EIN: ХХ-ХХХ7314

34.5. EU VAT (non-Union OSS): ХХХХХ6151

34.6. Legal notice email: legal@grant.fund